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Privacy Policy

Thank you for visiting ('the Site'). We respect your privacy and value the trust you place in us. We are fully committed to preserving the privacy of all who visit the Site. This privacy policy describes about how we collect, store, and use personal information and data collected on the Site.

Please read this privacy policy before submitting any personal information on the Site. By registering an account or placing an order on the Site, you are consenting to the collection, use and transfer of your information and data under the terms of this policy. We suggest that you frequently review the privacy policy to ensure that you fully understand how your personal details will be used or any changes we have made from time to time.

Information we collect, how we store it and how we use it.

When you register an account or place an order on the Site you will be asked to provide certain personal information that will:
  1. Identify you and log your order
  2. Enable us communicate with you about your sales status either online or offline.
  3. Enable us to make our payment to you.


This information is stored by us and we employ security measures and software to protect your information from access by unauthorised persons and against unlawful processing and accidental loss. We will retain your information for a reasonable period or as long as the law requires.


We may use this information to contact you by any of the following methods:
  • Email
  • Telephone
  • Post

We may use this information to help us analyse how we can better administer, support, improve and develop our business.

We may also contact you to seek your comments about our service and notify you about important changes made to the Site or our services. Moreover, we shall also contact you by email, with your consent, about any products and services that may interest you.

Disclosure of Your Information.

We do not share personal information collected in this Site with third parties, except in the following instances including:
  1. For legal purpose or to comply with laws and regulations, we may need to disclose your personal information if we are required to. Such actions are considered as protecting the rights of our company, customers and the public.
  2. We may share your personal information strictly only with employees and agents of Topdollarmobile to administer your account and orders and to enable our agents to assist us in arranging any promotions and programs. They are required to keep your information secure and private, and will not be allowed to use your personal information for their own purposes.

Rectification of personal data.

TopDollarMobile reserves the right to rectify or erase personal information that is shown incorrectly on a customer's account. If a customer needs to change personal information and cannot do so on the Site they should contact us in at

Any customer who wishes to delete their account should contact us at However, it may be necessary to store data for a longer period subject to legal purposes.

Your Feedback.

We may offer you the facility to leave reviews and comments as to our service and your experience of the Site itself. Such feedback can be made to our own in-house service, and such information is not disclosed to any further party and is used to help us improve and analyse our service. They are much appreciated.

Other types of feedback are to companies that run public forums. They carry their own terms and conditions, and Privacy Policies, to which our customers should refer and agree to before posting any reviews. TopDollarMobile will make every effort to ensure that any such company to which it provides links to is a reputable and well governed company, but TopDollarMobile can accept no liability for any customer information that is thereafter lost, damaged or misused.


A cookie, also known as a web cookie, or browser cookie, is usually a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. There are many different types of cookies.

In order to sell your handset or device on the Site, your computer will need to accept cookies which are necessary for recognising your account so that you don't need to re-enter personal information every time when logging on, keeping track of what you have added to your Sales Basket, and whether or not you're logged in.

Our cookies do not store any personal information.

In addition to essential cookies, our website uses:
  • 'performance' cookies which help us to see how the Site is being used, and how we can improve the website in the future
  • 'functional' cookies which enable social media sharing and functionality

If you want to disable or delete cookies from the Site, you can do so via your own web browser's privacy settings.

However, you may find that certain areas of the Site may not work properly if disabled.